Terms of service
Terms of Service – Neal Street Mercantile
Welcome to Neal Street Mercantile. By visiting our site or purchasing from us, you agree to the following terms. Please read them carefully.
1. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our products, services, or website content without express written permission.
2. Products and Orders
-All products are print-on-demand and made to order.
-Orders cannot be canceled once production has begun.
-We make every effort to display colors and images of our products accurately, but we cannot guarantee your device’s display of colors will be exact.
3. Pricing and Payment
-Prices are subject to change without notice.
-Payment is due in full at checkout.
-We are not responsible for any additional bank fees, currency conversion charges, or payment gateway fees.
4. Shipping
-Shipping times vary depending on product and destination.
-We are not responsible for delays caused by carriers, customs, or factors outside of our control.
-Customers are responsible for providing accurate shipping information.
5. Returns and Refunds
Because all items are made to order, we do not accept returns or exchanges for buyer’s remorse.
We will replace or refund items that arrive damaged, defective, or incorrect. Please see our Refund Policy for full details.
6. Accuracy of Information
We are not responsible if information on this site is inaccurate, incomplete, or outdated. This site may contain historical information that is not current. We reserve the right to modify the contents at any time, but we are not obligated to update any information.
7. Prohibited Uses
You may not use our site or services:
-For unlawful purposes,
-To solicit others to perform unlawful acts,
-To violate international, federal, or local regulations,
-To infringe upon intellectual property rights,
-To harass, abuse, insult, harm, defame, intimidate, or discriminate,
-To upload viruses or malicious code,
-To collect or track personal information of others.
Violation of these terms will result in termination of your access.
8. Limitation of Liability
Neal Street Mercantile, its owners, and affiliates shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use of our products or website.
9. Governing Law
These Terms of Service and any agreements shall be governed by and construed in accordance with the laws of the State of California, United States.
10. Changes to Terms
We reserve the right to update or change these Terms at any time. Continued use of our website or services following updates constitutes acceptance of those changes.
Contact Information
Questions about the Terms of Service should be sent to us at:
hello@kinnealmedia.com